Privacy Policy

1. Introduction

Welcome to Stocxer AI, operated by Cadreago ("Company", "we", "us", or "our"), a company registered in Leeuwarden, the Netherlands. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our market analytics platform via stocxer.ai.

Data controller: For customers accessing Stocxer through stocxer.ai, Cadreago is the data controller responsible for your personal data under the EU General Data Protection Regulation (GDPR) — see About & Corporate Information. Indian customers should refer to stocxer.in's Privacy Policy instead, where Cadreago De Private Limited is the data controller.

2. Information We Collect

3. Lawful Basis for Processing (GDPR)

Under the GDPR, we process your personal data on the following legal bases:

• Contract: to provide the Platform and fulfil our obligations under our Terms & Conditions
• Legitimate interest: to improve our analytical models, secure the Platform, and communicate service updates
• Consent: for optional communications and non-essential cookies, where applicable
• Legal obligation: to comply with applicable tax, accounting, and regulatory requirements

4. How We Use Your Information

• To provide and maintain the Stocxer AI platform
• To personalize your dashboard experience
• To process payments and manage subscriptions
• To communicate service updates and important notices
• To improve our analytical models and features
• To comply with legal obligations

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication protocols, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Services & International Transfers

We may use third-party services for payment processing, analytics, and hosting. These services have their own privacy policies and we encourage you to review them. We do not sell your personal information to third parties. Where a service provider is located outside the European Economic Area, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, and as required to meet our legal and accounting obligations. You may request deletion of your account and associated data at any time by contacting our support team.

8. Your Rights Under GDPR

As a data subject, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Export your data in a portable format (data portability)
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at support@stocxer.ai.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience. Essential cookies are required for the platform to function and are used without requiring consent, per applicable ePrivacy rules. Non-essential cookies (if any) are used only with your consent, which you can manage at any time through your cookie preferences or browser settings.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data subject rights, please contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.